Empowering Excellent Service for Hospitality with RAIN RFID

From golf balls to bed sheets to rental equipment, organizations are automating more of their operations so staff can focus on what’s important: their customers.

DELIGHTING CUSTOMERS

Every moment counts when serving customers

Solutions enabled by Impinj provide the identity, location, and authenticity of the things managed by systems that run hospitality operations—making them smarter and more agile. Employees work more efficiently, with less frustration. And, with new ways of engaging with the “things” that matter, innovation abounds. Businesses focused on customer service are delighting their customers with automated systems.

Hospitality and restaurants solutions
built on the Impinj platform

Linen and Uniform Tracking

Automate tracking  through washing processes to keep supply matched to customer needs

Connected Service

Delight customers with integrated, automated service applications

PAK Automates Laundry Textile Tracking with RAIN RFID

PAK, an industrial laundry facility located in Istanbul, Turkey, uses RAIN RFID to monitor and locate lost items with pinpoint accuracy and cut costs while reducing staff at every stage of the linen cycle. 

As the textiles move to and from the customers and throughout the laundry facility, the solution from Impinj partner USTEK monitors each item and updates its status in the database, simultaneously providing operational benefits like soiled/clean counts, delivery bills and package labels.

Connected Service:
Delight customers with integrated, automated service applications

Deliver excellent customer service, every time

With each customer’s location clear, meals arrive on time, fresh, and at the right temperature. Consistent service not only meets customer expectations, it builds trust and increases sales. 

Identify the exact location of each customer

Pinpoint the indoor or outdoor location of customers in real-time so your staff can deliver orders quickly and efficiently.

Reduce staff stress, increase satisfaction

Avoid backtracking or fixing mistakes and empower your employees with the information they need to serve customers quickly, easily, and without frustration.

TopGolf Transforms Golf Driving Ranges with RAIN RFID

Impinj RAIN RFID enables TopGolf to radically transform the traditional golf game into an exciting, interactive competition amongst friends and family. 

TopGolf’s founders created a unique golfing experience that is both authentic and accessible for all types of players. To do this, they created an authentic golf game enabled by the Impinj platform that automatically measures distance and keeps score.

Ready to get started?

Let’s talk about how you can increase revenue, automate operations, and improve
customer experiences.