
Global Trend Asia
IoT and RFID Solutions Provider
IoT and RFID Solutions Provider
Airlines and airports are optimizing baggage handling operations, improving passenger experience, and reducing bag mishandling costs.
AUTOMATED BAG TRACKING
Bag tracking solutions built by our platform let airports and airlines accurately track bags from check-in, ground transfer, and on and off airplanes-delivering fast and accurate data about bags as they move through automated systems. Airlines can then share that information with their passengers to let them fly stress-free.
The Impinj platform uses RAIN RFID—a wireless technology that provides unique identifiers for individual items, operates without batteries, and reads thousands of items instantly without direct line-of-sight. Our platform enables baggage tracking solutions for airlines and airports that:
Attach Impinj-powered tags to passenger bags. Impinj tag chips are durable, can be read at a distance and without line-of-sight.
Use Impinj-powered readers to identify and locate luggage as it moves through bag sortation systems. Readers can identify up to a thousand items per-second.
Connect bag data to airline and airport systems. Track bags through the journey and deliver mobile updates to passengers.
The trend is moving in the right direction, in large part thanks to airline and airport investments in smart technology, automation, and new processes mandated by the International Air Transport Association (IATA) Resolution 753 requiring members to track baggage from start to finish.
Fewer Mishandled Bags in 2019 than in 2017
Instead of waiting by the baggage carousel, passengers arriving at Brussels Airport can relax and enjoy the airport amenities. The solution from Impinj partner Aucxis uses Impinj-enabled reusable luggage tags called bTag.
The passenger receives notifications via a mobile app, SMS, or email of the location of their bag once the plane lands and as the bag passes key checkpoints.
Instead of waiting by the baggage carousel, passengers arriving at Brussels Airport can relax and enjoy the airport amenities. The solution from Impinj partner Aucxis uses Impinj-enabled reusable luggage tags called bTag.
The passenger receives notifications via a mobile app, SMS, or email of the location of their bag once the plane lands and as the bag passes key checkpoints.
Nothing puts a damper on a trip like lost luggage. Ensure that bags arrive where and when customers do by tracking their location and identity in real-time. Data can be easily pushed into enterprise systems, so that customers can view their luggage’s journey on their mobile phone. Airlines that have implemented a RAIN RFID tracking system, such as Delta Air Lines, have reported a 99.9% success rate for reading bags tagged with RAIN RFID.
Real-time tracking provides the transparency and visibility customers need to fly with confidence and helps improve the perception of baggage handling at both the airline and airport level. With more travelers than ever, and more airlines to choose from, it’s imperative that businesses meet and exceed customer expectations to stay competitive.
Ensure that travelers can find items, like luggage carts and wheelchairs, when and where they need them. Deliver an automated system that streamlines the management and distribution of assets and automates maintenance, tracking, and replenishment notifications.
Gain item-level data about every asset to ensure important tools and equipment don’t get lost, misplaced, or stolen. By keeping up-to-date on your tools’ whereabouts, you can reduce overall inventory levels while ensuring adequate supplies across all locations.
Ensure compliance with maintenance schedules and product recalls with visibility into an asset’s inventory, location, and history. Enable teams with the tools and assets needed when and where there is demand. Reduce frustration across the team by enabling them to perform work efficiently.
Heathrow Airport, one of the world’s busiest airports, needs to have luggage carts available for use by visitors. The airport wanted to gather data on luggage cart usage to improve customer experience and operational efficiency of airport staff.
Heathrow Airport deployed a pilot project using RAIN RFID technology provided by Impinj partner Vero Solutions.
Almost two thirds of passengers want to use their mobiles to receive real-time information about their bags, during the journey and on arrival. In 2018, 65% of passengers said they would definitely like to use their mobiles to report mishandled bags.
Passengers want real-time information about bags
Let’s talk about how you can increase revenue, automate operations, and improve
customer experiences.